Monday, October 17, 2011

The curse of high expectations

A rave review can be a double-edged sword. From the restaurant’s point of view, the result is usually more business. The diner gets to hear about a place worth trying. But then the result of going with high expectations can easily be disappointment.

Newtons, a smart-casual restaurant in a smart-casual bit of Clapham, has a glowing review from Time Out. It gets four stars out of five, but having been to quite a few of Time Out's three-star restaurants and had excellent meals, I expect four stars to be out of the ordinary.

And the food at Newtons was...good. But not particularly extraordinary. To be fair, most of it was very good. But there were two low points – one being sweet potato chips that were skinny cut and then overcooked, so they were overly brittle, even burnt-tasting in places. The main event, the pork fillet which they accompanied, was very good, so it seemed churlish to complain. But still...

Time Out particularly praises the service. This was mostly good, although I am not personally a fan of places where they top up your wine for you. It was let down (this was the other low point) by a small point of billing. What had happened was this. Us: "Have you got a vegetarian option that isn’t grilled tofu with pepper stew?" (The pepper stew had a fancier name than that, which for some reason escapes me) Waiter: “You could have tofu curry [no thanks, it’s the tofu we don't want]; or pepper stew with maybe some couscous and salad?” “Yes please.” So the food arrives – and all credit to them for showing flexibility with the menu – with salad in a separate bowl placed between us. And I was a little surprised to see the salad as an extra on the bill at the end. It was only a matter of £3, so hardly the end of the world, but surprising when we hadn’t specifically ordered salad. When we queried it, the waiter said “But you did have salad, didn’t you?” but did remove it from the bill.

Enough of the complaints. There was plenty that was praiseworthy, especially a lemon tart with perfect texture and tanginess, and warm chocolate brownie that was enhanced further with the addition of chocolate sauce. I had a starter of picos blue cheese with candied pecans and salad leaves. It was served as a wedge of cheese, rather blurring the line between starter and cheese course, but I didn’t mind this at all. The other half had spicy courgette and crab cakes. He said the crab flavour got a bit lost, but I think that was his ordering error, to be honest – it’s difficult for crab not to get lost underneath the spices and bulked out with courgette. I nicked some of the chutney served with them, which was actually astonishingly good.

We also had a reasonable bottle of Spanish red, though I think we had the last one, so I won’t tell you any more about it, but the house selection starts at £14.95.

The a la carte prices are not the cheapest, though they do a Tastecard deal and also a set menu for £15 for two or £18.50 for three courses, which seemed very popular. Otherwise starters are £6 to £7, main courses £11 to £15, or £18.50 for rib-eye steak.

We left well-fed but slightly underwhelmed. But I think much of this may be down to expectations. This is the danger of rave reviews.

Newtons
33-35 Abbeville Road
SW4 9LA
020 8673 0977
www.newtonsrestaurants.co.uk

1 comment:

  1. -interesting that you were given an option that seemed to include salad only to be billed later for it. That would've put me off a bit, too.

    Thanks for posting this review!

    ReplyDelete